Customer Experience

Catch up on the latest news, events and useful tips from the team at Lemontop. #happyaslarry

Good customer service is how you make them feel.

When it comes to good service, it’s not always what you do for the customer, it’s how you make them feel. Making someone feel important and valued is one way to get them coming back time and time again.

Could You Survive in Shanghai?

As someone who makes a living from solving problems and dreaming up creative solutions, could I survive in a place where I had nothing, where I was completely vulnerable and where I couldn’t even speak the language.

It’s never “I did that”…always “We!” 

Teamwork is responsible for being able to rise to any challenge, for the rapid response to clients requests, and for the respect and trust we have for each other. Let me give you an example that illustrates why we always think like this and why teamwork is one of the core values here at LemonTop. 

First impressions really do count 

We all love beer, but what makes us choose one product from another? Is it the style? Is it the taste? Well, you may be surprised to know that one third of consumer decision making is based on the product packaging.
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